Wyandot Center Moving to Open Access Model Effective July 19, 2021

July 8, 2021

Beginning Monday, July 19, Wyandot Center will be moving to an open-access model of care. This means that Wyandot Center staff will no longer be scheduling intake appointments. As of July 19, individuals can come to Wyandot Center without an appointment and receive an initial assessment that same day where a clinician will listen to their concerns, ask questions and begin working with them to create a plan to address their needs.

What You Should Know:

  • Open access intake hours are Monday through Friday from 8:30 a.m. to 3:00 p.m.
  • The final intake of the day will begin at 3:00 p.m.
  • Individuals coming in for an intake will be seen in the order in which they arrive.
  • Minimal wait times are possible.
  • Individuals coming in for an intake should bring their ID and insurance cards with them.
  • During the intake, an individual will meet with a clinician to complete a comprehensive assessment, evaluating their whole person needs.
  • Following the intake, an individual may receive a referral to services, including medication management, case management or therapy. However, the individual will not receive any of those services on the day of their intake.

This change will not affect crisis services at Wyandot Center. Our walk-in crisis clinic is still available weekdays from 8 a.m. to 5 p.m. for individuals who are in a situation that exceeds their coping abilities.

This change to an open-access model is focused on improving access and quality of care. On average, there is an 11-year delay between the onset of mental illness symptoms and an individual seeking treatment. By moving to an open-access model, we will be able to respond more quickly when an individual comes to Wyandot Center ready to begin treatment. This change is also part of a larger movement toward a more holistic approach, focused on treating the whole person.